Return Policy

At This and That Minerals, we take pride in curating high-quality mineral treasures and providing exceptional customer service. However, due to the delicate nature of our products and to maintain the integrity of our collection, we do not accept returns or exchanges.

Incorrect Order

If you receive an incorrect item in your order, please notify us immediately.

Lost or Stolen Shipments

While we take every precaution to ensure the safe delivery of your order, we cannot be held responsible for lost or stolen shipments after they have been marked as delivered by the carrier. If you encounter any issues with the delivery of your order, please contact the carrier directly to file a claim.

Cancellation Policy

Orders cannot be canceled or modified once they have been processed for shipment. Please review your order carefully before completing your purchase to ensure accuracy.

Questions?
We appreciate your understanding and cooperation with our return policy. If you have any questions or concerns, please don't hesitate to contact us for assistance. We're here to ensure that your experience with This & That Minerals is nothing short of exceptional.